Privacy policy

This Privacy Policy explains how Clair (“we”, “us”, “our”) collects, uses, and protects your information when you use our website, platform, and services at clairaudiences.com (the “Service”).By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect
We collect information that you provide directly to us, such as your name, email address, account login information, uploaded text or files, payment information (processed securely through third-party providers), and any support messages or communications you send to us. We also collect certain information automatically, including your IP address, device identifiers, browser and operating system information, and usage data such as pages visited, time spent on the Service, and interactions with the platform. We may use cookies and similar tracking technologies for analytics, authentication, and site optimization.
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How We Use Your Information
We use your information to provide and maintain the Service, process uploaded content at your instruction, improve and personalize your experience, communicate with you about updates or support, detect and prevent fraud or misuse, and comply with applicable laws and regulations.
We do not use uploaded content to train external models or for any purpose beyond delivering the Service unless you explicitly consent.
Use of AI and Uploaded Data
‍Clair uses AI systems to process and analyze content submitted by users. All uploaded data is treated as confidential and will not be shared publicly. We may use anonymized or aggregated data to improve system performance and product quality, but no identifiable user data is ever included.
Cookies and Tracking Technologies
We use cookies to authenticate users, remember preferences, and improve Service performance. You may disable cookies through your browser settings, though some features may not function correctly as a result.
Data Sharing and Third Parties
‍We do not sell your personal information. We may share limited data with trusted third-party partners that assist with hosting, storage, payment processing, analytics, and customer support. These providers access information only as needed to perform their services and are required to safeguard it appropriately.
Data Security
We implement reasonable security measures such as encryption and access control to protect your data. While we take every precaution, no online platform is entirely secure. In the event of a data breach, we will notify affected users in accordance with legal requirements.
Data Retention
‍We retain personal data as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time by contacting alan@clairaudiences.com.
Your Rights
‍Depending on your location, you may have the right to access, correct, or delete your data, request a copy of your data, restrict or object to processing, or withdraw consent at any time. To exercise your rights, please contact us at alan@clairaudiences.com.
Children’s Privacy
‍The Service is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
International Transfers
‍Your data may be transferred to and processed in countries outside of your own. We take steps to ensure that any such transfers meet applicable data protection standards.
Changes to This Policy
‍We may update this Privacy Policy from time to time. Updates will be reflected by the “Last updated” date at the top of this page. Continued use of the Service after changes take effect constitutes your acceptance of the revised policy.
Contact
For any questions or concerns regarding this Privacy Policy, please contact alan@clairaudiences.com.